Signing In and Two-Factor Authentication

Signing InCopy Anchor Link

Enter your Email and Password and click Sign In.

If two-factor authentication (2FA) is on, type the 6-digit code from your authenticator app and click Verify. No phone? Click Use a Recovery Code.

Setting Up 2FACopy Anchor Link

2FA is always required for admins. Your company can also require it for everyone, in which case you set it up at sign-in:

1. Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password or Authy). Can't scan? Type the key shown.
2. Enter the 6-Digit Code and click Turn On Two-Factor Authentication.
3. Save your 10 recovery codes (Copy or Download). They won't be shown again.

To turn 2FA on yourself, go to Settings > Security and click Turn On.

Recovery CodesCopy Anchor Link

Each code works once. Get a fresh set from Settings > Security > New Recovery Codes.

One Device at a TimeCopy Anchor Link

You can be signed in on one device at a time. Signing in elsewhere signs you out here. Changing your password or email, or turning 2FA on or off, also signs you out on other devices.

Code Not Working?Copy Anchor Link

• Check your phone's clock is set automatically. Codes depend on the time.
• After 5 wrong codes, or if the step takes too long, sign in again from the start.